Reference

Your Rights and Our Terms at 7377bit

This page sets out the legal basis on which 7377bit operates and what you agree to when you open an account and use our services.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms subject to changeContact us for clarifications
7377bit Your Rights and Our Terms at 7377bit
LEGAL CONTACT PATHS

Reach Us About Legal and Account Queries

If you have a question about how a specific term applies to your account, or you need to raise a formal concern, these are the channels to use. We respond to legal and account queries through our standard support paths — there is no separate legal department inbox, so start with the contact below and our team will route your query appropriately.

Live Chat Open the chat window from any page while logged in. Available during our support hours — the fastest path for account-level legal questions.
Email Support Send your query to our support address from the email registered on your account. Include your account ID and the specific term or transaction you are asking about.
Account Help Centre The Help Centre covers common legal questions about account eligibility, payment disputes, and term changes. Check there before raising a ticket to save time.
DATA AND SECURITY

How We Protect Your Account and Data

Keeping your account information secure is not optional — it is part of how we operate. Here is what we do on our end, and what you should know about your own rights.

Data Retention

We hold your account data for as long as your account is active and for a reasonable period after closure, in line with standard financial record requirements. You can request a summary of what we hold.

Cookie Use

We use session and functional cookies to keep you logged in and to remember your payment preferences, such as your default wallet between bKash, Nagad, and Rocket. No tracking cookies are sold to third parties.

Account Security

Your account is protected with password authentication and OTP verification on login and on withdrawals. If you notice unusual activity, contact support immediately to freeze the account.

Data Access Requests

You have the right to ask what personal data we hold about you and to request corrections. Send your request via email from your registered address and we will respond within a reasonable timeframe.

Common Legal Questions About Your Account

These are the questions we hear most often about terms, eligibility, and account rights. If yours is not here, contact our support team directly.

You must be of legal age in your jurisdiction and reside in a region where our services are eligible. Access depends on your local law — we do not accept accounts from jurisdictions where this type of platform is prohibited.

We retain your account records for a standard period after closure to meet financial record obligations. You can request details of what we hold by contacting support from your registered email address.

Yes. Contact our support team and we will provide the version of the terms that was in effect on your registration date, along with any subsequent changes and the dates they took effect.

If a bKash, Nagad, or Rocket transaction does not appear correctly on your account, raise it through live chat or email with your transaction reference. We trace the payment and update you with a resolution, typically without escalation.

We update terms when needed and post the new version on this page. Continuing to use your account after a change is posted means you accept the updated terms. We recommend checking this page periodically.

Your local law takes precedence over anything in these terms regarding your eligibility to use the platform. It is your responsibility to confirm that accessing this service is lawful where you are before registering.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.